Privacy Policy
Last updated: January 1, 2025
Information We Collect
When you place an order or contact us, we collect:
- Name and email address
- Shipping and billing address
- Phone number (if provided)
- Payment information (processed by Stripe — we never store card numbers)
- Artwork files submitted for print orders
- Communications (email, WhatsApp, phone)
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your questions and support requests
- Improve our products and website
- Send occasional promotional emails (you may opt out at any time)
We never sell your personal information to third parties.
Data Storage
Order data is stored in Firebase Firestore (Google Cloud infrastructure). Payment data is handled by Stripe and never stored on our servers. Artwork files are stored in Firebase Storage with access restricted to authorized personnel.
Cookies
We use cookies and similar tracking technologies to improve your experience. See our Cookie Policy for details. You may disable cookies in your browser settings, though some site features may not function correctly.
Third-Party Services
We use the following third-party services that may process your data:
- Stripe — payment processing
- Firebase / Google Cloud — database and file storage
- Google Analytics 4 — anonymous usage analytics
- Resend — transactional email delivery
- Vercel — website hosting
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@53printers.com. We will respond within 30 days.
Contact
Privacy questions: info@53printers.com · 53Printers, Cypress, TX
Questions? Contact us